ENTERPRISE APPLICATION LIFECYCLE MANAGEMENT
Standardized processes for applications
As businesses get business-critical Mobile First applications to their employees, it can be a challenge to keep track of releases of new firmware such as iOS, new versions of the Fiori SDK and, not least, updates to SAP Cloud Platform for its applications.
Add to this that there may be a need for, or further requests for, function extensions.
Therefore, it is difficult to get an overview of what the actual costs are, not just for updates and feature extensions, but also in relation to the total cost of running applications.
Invokers offers one overall solution:
Enterprise Application Lifecycle Management. A process that makes it easier to know the Total Cost of Ownership for digital solutions over a 3-year period.
Our Enterprise Application Lifecycle Management includes everything from monitoring and event management to ensuring that the solution is able to run on latest versions as well as the ability for ongoing feature extensions on the applications users have in their hands every day.
We monitor the solution using 3 areas within proactive monitoring:
In-App Analytics, Full Tech Log Monitoring og App KPI & Adoption Monitoring.
Should anything happen, our Service Desk provides full Root Cause Analysis - 24/7/365. In addition, we offer Single Point of Contact in planning the need. This ensures that we can continuously adjust as needed.
We ensure that the apps we've developed work on all relevant devices and work with the latest mobile firmware and the second-latest SAP SDK. We also ensure that our customers are updated regarding options with new relevant technology.
We handle ongoing Change Requests on everything, ranging from minor changes to new features, and collects them in 3-4 releases a year. All in an agile process, to involve the business in prioritizing what gives the most value for money.
Benefits of Enterprise Application Lifecycle Management
SPEED AND FLEXIBILITY
To gain from technological progress, you need speed and flexibility. Our Enterprise Application Lifecycle Management ensures that your apps stay relevant to your users - curated by a team of dedicated Invokers that efficiently keeps your digital solutions running.
TOTAL COST OF OWNERSHIP
Enterprise Application Lifecycle Management offers full transparency on the total costs associated with your digital solution. Know your price of procurement- and implementation as well as the running costs associated with maintenance and upgrades - and ensure that your application is up to speed and relevant to your employees.
With processes such as version control and real-time planning, our team, in cooperation with you, can map out the process of maintenance and upgrades for the relevant app.
The best thing? The benefits of Enterprise Application Lifecycle Management are only enhanced as the number of apps increases.